1.1 These General terms and conditions for maintenance services (hereinafter referred to as "Maintenance T&Cs" ) of Creo Medical GmbH, Hans-Bröckler-Strasse 29, 40764 Langenfeld (hereinafter referred to as "we"/"us") apply exclusively to entrepreneurs and enterprises within the meaning of Section 14 of the German Civil Code (BGB) (hereinafter referred to as the "Customer"), i.e. to natural persons or legal entities who, when concluding a legal transaction, are acting in the exercise of their commercial or independent professional activity.
1.2 Our Maintenance T&Cs and any individual contractual agreements made with the Customer apply exclusively to the business relationship with our Customers regarding maintenance. Deviating General Terms and Conditions of the Customer – in particular General Terms and Conditions of Purchase – only apply if we expressly accept them in writing and only to the extent agreed by us. Failure by us to comment on such deviating general terms and conditions shall not be deemed to constitute recognition or consent, either for the present contract of in the case of future contracts. Once our Maintenance T&Cs have been introduced into the business with the client, they shall also apply to all further business relations of the same kind between the customer and us, unless expressly agreed otherwise in writing.